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It never rains, but it pours
I have a three person tech support team, just enough to squeak by with everyone working about 10 hours a week overtime. One of my guys is out on the second week of his two week vacation. Another one just called in sick this morning. I have one guy doing the work of four today. I was already doing some of their duties to give them the time to devote to phone issues. Today is going to suck in a major way.