Insurance woes

So here we are, still in the hospital in NYC.  Monique is doing pretty well physically, sleeping a lot as her body is recovering.  Unfortunately, this recovery should be happening in the comfort of home.  The hospital however will not release her until they know that she will receive the care she needs every three days.  She is going to be on a wound vac machine, a necessity as she has this gaping wound the size of a grapefruit in her abdomen.  With her history of infections, the doctors rightly don't want to close her up.  So for the next 8 weeks or so she'll need a visiting nurse every 3 days.

Due to an insurance snafu, she somehow used up her annual allotment of this service earlier this year while she was doing no such thing.  The insurance company was ticking it down while it wasn't being used.  The fact that it's their fault does not resolve it any quicker.  Monique has finally started calling in favors from people in very high up places and things are starting to happen.  With any luck we'll take her home today.  In the meantime, we sit here and wait. 

I wish laptops on your lap in a hospital room were more condusive to getting work done.

(no subject)

This is just bullshit.  The final authorization that would have cleared Monique to go home came in at 5:25, 25 minutes after the company closed that could have confirmed for the hospital that nique would have the home health care she needs to go home.  So for 25 minutes, she's stuck in the hospital again for another unnecessary night.  This is costing the insurance company $3,000 a day to not approve $115 a day every 3rd day until she comes off the wound vac.  25 minutes?  Seriously?  THey couldn't rush this 25 minutes faster?